Our company is entitled, under certain circumstances and constraints, to change the tour date, pick-up time, drop-off time and tour route according at its discretion while taking into consideration the tourists’ best interests.
Tourists are obliged to follow the instructions of the tour guide or any other representative of the Tourbo Company.
Tourists who decide to leave the tour in the middle before it is completed will not be entitled to a refund or compensation of any other kind.
The prices quoted do not include meals.
VAT – By law, Israeli citizens are required to add VAT on payment.
Under certain circumstances, a change of vehicle may be required during the tour/pick-up/drop-off, in order to avoid delays, shorten travel time and insure operational efficiency.
Tourbo is not responsible for loss of any belongings / items during the tour. If we are able to locate the lost item for you, and our Company do its best to return the lost item.
The minimum age for joining day networking \ regular tours or package tours is 4 years old. there is no minimum age for private tours.
Itineraries are only a proposal; we can customize this private tour according to your wish. all our guided tour includes Hotel pick up & drop off, private car and comfortable car (can be upgrade to premium or luxury car).
Customers are required to remain with the tour at all time. Separation from the tour group may result in being left behind at the customer own expense.
Tour may be conducted in tour buses, vans, and sedans.
Special needs and requests are available for additional charge subject to an advance notice (includes request for baby seats and boosters).
Multi day private tours: the sequence of the days’ the itinerary and pick up, drop off & hotel accommodations, are subjected to changes.
We reserve the right to require a person to withdrew from any tour if it is deemed that their conduct is offensive or has caused annoyance to other passengers. Should this occur we shall assume no further liability for the passenger.
ALL TOURBO GUIDES ARE GOVERNMENT LISENCET TOUR GUIDES.
Credit Card Payment:
Your credit card details are protected by the highest level of security.
Your card is charged immediately when the booking is made. In the event that we are not able to charge your credit card for any reason, the booking will not be approved.
Copyright/ Use of website:
The content of this website is the property of Tourbo LTD. It is strictly forbidden to copy the website content or use it for any purpose. Violations of this policy will result in legal action.
Liability; Insurance:
Tourbo passengers are covers by insurance for the duration of the tour.
Tourbo cannot be held responsible for injury, loss or damage due to force majeure.
Tourbo are highly recommended that travelers be covers by personal health and damage insurance.
Rates:
Rates are determined by distance, car size, language and the duration of the tour.
Base rate includes 9 hours. Each additional hour cost 50 USD.
On Saturday, an extra charge of 100 USD.
Prices listed are current and valid. Tourbo can change prices at its own discretion.
Additional Information:
Private tours are available in English, Spanish, German, French, Russian.
Other languages are available upon request.
We may send to you marketing emails with information about Tourbo deals, offers and other special promotions that we believe that you will find valuable, interesting or informative.
Tours to Jordan:
Tourists traveling with passports of certain countries are required to obtain a visa in advance, prior to the start of the tour.
Tourists on a tour to Jordan are obliged to bring their personal passports.
Crossing the Jordanian border requires payment of border taxes; this tax may be changed and updated at the discretion of the Jordanian authorities.
Crossing the Jordanian border requires customs clearance and border control which may entail a delay of up to an hour.
From the moment of passing through the Jordanian border crossing, the local tour operator is responsible for the entire tour.
Refunds:
The customer is not entitled to claim a refund unless it is in accordance with our cancellation policy or under certain special circumstances which have been approved by the company management. Please note that this process takes time and is dependent on the credit company for processing.
Cancellation Policy:
Cancellation fees are indicated on each tour page. In addition, you can find this information on your booking confirmation email and here below: 9.1. Daily Tours:
Cancellation fee of 4% charged for notification up to 2 days in advance.
Cancellation fee of 50% charged for notification up to 1 day in advance.
Cancellation fee of 100% charged for notification on the day of the tour.
Non-Show – 100% Cancellation fees 9.2. Tour Packages:
Cancellation fee of 10% charged for notification up to 14 days in advance.
Cancellation fee of 40% charged for notification up to 7 days in advance.
Cancellation fee of 100% charged for notification less than 3 days.